Privacy Policy Brik & Pearl® | Ex Import Pty Ltd
Last Updated: 28 October 2026
This website is owned and operated by Ex Import Pty Ltd, trading under the Brik & Pearl® brand. At Brik & Pearl®, we value trust, transparency and the relationships we build with beauty professionals and customers around the world. Protecting your personal information is an important part of that commitment. This Privacy Policy explains how Ex Import Pty Ltd collects, uses, stores and protects your personal information when you visit our website, purchase our products, subscribe to communications or engage with our brand. By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect When you interact with Brik & Pearl®, we may collect personal information including: Your name and contact details, including email address and phone number. Business, salon or company information. Country, city or region. Professional interests in lash lifting, brow lamination and beauty services. Product purchases, order history and enquiries. Event, education or training participation. Marketing preferences and communication history. Website usage information, including cookies and browsing activity. We collect information that is reasonably necessary to provide our products, services, education and customer support, and to improve your experience with Brik & Pearl®.
How We Use Your Information Your personal information helps us provide relevant products, education and communication. We may use your information to: Process purchases, orders and customer enquiries. Share product information, new launches and brand updates. Provide education, technical guidance and professional resources. Invite you to relevant events, training opportunities and industry activities. Connect you with an authorised Brik & Pearl® distributor or education partner in your region. Improve our products, website, services and customer experience. Send promotional communications where you have consented or where otherwise permitted by law. Meet applicable legal and regulatory obligations. Our aim is to provide meaningful communication, helpful education and ongoing professional support.
Marketing Communications By subscribing to Brik & Pearl® marketing communications, you agree to receive relevant brand updates, product information, educational resources, event invitations and promotional content through email or other digital channels. You remain in control of your communication preferences. You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our communications or by contacting us directly. Unsubscribing from marketing communications will not prevent us from sending essential transactional messages, such as order confirmations or responses to customer enquiries.
Sharing Your Information Brik & Pearl® operates through a global network of authorised distributors, business partners and education providers. Where relevant and permitted by applicable law, we may share limited personal information with authorised partners to: Assist you with local product availability and purchasing enquiries. Provide regional education and technical support. Respond to customer service requests. Communicate relevant product or training opportunities. Information shared may include your name, email address, country, region or business details. We may also share information with trusted third-party service providers that assist with website hosting, payment processing, order fulfilment, customer communications, marketing and business operations. We do not sell personal information to third parties.
International Data Transfers As Brik & Pearl® operates internationally, your personal information may be processed, stored or accessed in Australia or other countries where Ex Import Pty Ltd, authorised distributors or service providers operate. We take reasonable steps to ensure personal information is handled appropriately and protected in accordance with applicable privacy and data protection laws, including the Australian Privacy Principles and the General Data Protection Regulation (GDPR), where applicable. Where required, appropriate safeguards will be implemented for international transfers of personal information.
Data Security We take the protection of personal information seriously. Ex Import Pty Ltd uses reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, disclosure, misuse, interference, loss or alteration. While we take appropriate precautions, no online system or method of electronic storage can be guaranteed to be completely secure. We are committed to reviewing and improving our information security practices where appropriate.
Cookies and Website Analytics Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and provide a more relevant online experience. These technologies may help us: Understand how visitors interact with our website. Improve website performance and usability. Remember preferences and improve browsing experiences. Measure marketing and communication effectiveness. Deliver relevant content and advertising, where permitted. You can manage or disable cookies through your browser settings. Where required by applicable law, we will request your consent before using non-essential cookies. Please note that disabling certain cookies may affect website functionality.
Accessing and Correcting Your Information We respect your rights regarding your personal information. Subject to applicable privacy laws, you may have the right to: Request access to personal information we hold about you. Request corrections to inaccurate or outdated information. Request deletion of personal information in certain circumstances. Withdraw consent to marketing communications. Request information about how your personal data is collected, used or shared. Object to or restrict certain processing activities where applicable. Lodge a complaint with a relevant privacy or data protection authority. To make a privacy-related request, please contact Ex Import Pty Ltd using the details provided below. We will review and respond to requests in accordance with applicable privacy legislation.
Data Retention We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes or maintain appropriate business records. When information is no longer required, we will take reasonable steps to securely delete or de-identify it, unless retention is required by law.
Third-Party Websites Our website may contain links to websites operated by third parties, including authorised distributors, education providers and other external organisations. These links are provided for your convenience. Ex Import Pty Ltd is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of any third-party websites before providing personal information.
Changes to This Privacy Policy As Brik & Pearl® continues to develop its products, services and global operations, this Privacy Policy may be updated from time to time. Any changes will be published on our website, together with the revised effective date. We encourage visitors to review this policy periodically to stay informed about how their personal information is handled.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to raise a privacy concern, please contact: Ex Import Pty Ltd / Brik & Pearl®
Email: info@eximport.com.au
We will endeavour to respond to privacy-related enquiries within a reasonable timeframe and in accordance with applicable legal requirements.
Our Commitment to Privacy
At Brik & Pearl®, our relationships with beauty professionals, distributors and customers are built on trust. We are committed to respecting your privacy, protecting your information and communicating with you responsibly.
Your information helps us provide the products, education and professional support you expect from Brik & Pearl®, and we are committed to treating that information with care.